With construction accounting for 16% of all UK business failures, relying on yesterday’s static data is an active threat to contractor survival. The UK construction industry isn’t just navigating standard economic cycles; it is undergoing what analysts call a permanent “structural reset.” For credit management departments and finance directors, relying on yesterday’s data to make […]… Continue Reading

Construction remains the most exposed sector as England and Wales company failures rise 2% month-on-month. Overview Registered company insolvencies in England and Wales ticked upward in April 2026. This increase sustains the financial pressures we saw at the end of the first quarter. The Insolvency Service recorded 2,085 registered company insolvencies in England and Wales […]… Continue Reading

The latest figures from the Insolvency Service show that company insolvencies rose in March 2026, following a quieter start to the year. There were 2,022 company insolvencies in England and Wales, up 7% on February (1,895) and broadly in line with March 2025 (1,995). This increase comes after four months where insolvency levels were lower […]… Continue Reading

Charging statutory late payment interest and compensation is your right, but applying it consistently and successfully can feel complex. Join: For this practical CICM webinar: Charging statutory late payment interest and compensation – practical tips for success This session combines legal clarity with real-world experience. You’ll gain:✔️ Clear guidance on the legal framework✔️ Practical collection […]… Continue Reading

Construction remains most exposed as insolvency levels ease compared to last year Overview The latest figures from the Insolvency Service paint a mixed picture for businesses across England and Wales. There were 1,878 company insolvencies in February 2026, up 7% on January (1,749) but 7% lower than February 2025 (2,015). While insolvencies have ticked up […]… Continue Reading

As the financial year approaches its close, many finance teams review their ledgers with one goal in mind: cleaning them up before year-end. Outstanding balances that appear unlikely to be recovered are often written off so the books look tidy. But while writing off debt may simplify reporting, it isn’t always the best commercial decision. […]… Continue Reading

When foresight is better than hindsight! By Philip King As we moved into 2026, I spent a morning chatting with members of the Member Support and Debt Recovery teams at Top Service. I wanted to know what they had seen in 2025 and what lessons they learned for the year ahead. Several key themes emerged. […]… Continue Reading

Insights from CEO Emma Reilly FCICM It’s been a bust but productive start to the year for us at Top Service. We are freshly back from the CICM’s British Credit Award,s where Top Service made the finalists lkist in two categories! It wasn’t the night for us to bring home the awards, but it was […]… Continue Reading

We’ve already been out and about at industry events this year & and one consistent message we’re hearing on the ground is that “volume is down and insolvencies are up.” It’s a phrase that’s come up repeatedly, and it matters. While insolvency statistics suggest a slight overall decline, construction remains the most affected sector, and […]… Continue Reading

Why the best business outcomes still depend on people talking to people. By Philip King FCICM I was privileged to represent Top Service at the 2025 CICM CreditFest events held in Birmingham, Manchester, London, and Leeds in recent months. They were great events, and it was suggested I might share some of my thoughts with […]… Continue Reading