Compliance & Credentials
Top Service Ltd was incorporated from a partnership into a limited company in November 1998, registration number 3662973. View certificate.
Top Service Ltd is licenced to act as a credit reference and debt recovery agency by the Financial Conduct Authority, authorisation reference number 698331.
Top Service Ltd is registered under the Data Protection Act 1998, registration number Z7416099. View certificate.
Top Service Ltd is an affiliate member of the Credit Service Association, membership number 698 – view certificate. The company abides by the code of practice set down by the Credit Services Association (CSA).
Top Service Ltd has achieved Company Accreditation in the CSA’s Collecter Accreditation Initiative – view certificate.
Top Service Ltd is an approved signatory of the Prompt Payment Code.
All Executive directors of the company are members of the Institute of Credit Management (ICM) and abide by the code of professional conduct set down by the ICM.
All Executive Directors of the company are members of the Association of Credit Professionals (ACP).
All Executive Directors undertake a City & Guilds accredited Diploma in Debt Recovery.
All collections staff undertake a Collection Accreditation Initiative Test on an annual basis. This test is run by the Credit Services Association.
All Executive Directors and Managers of the company hold management qualifications at the equivalent of NVQ level 4 or higher.
All Supervisors are required to undertake supervisory qualifications.
Data held by the company on removable drives is encrypted using advanced encryption standard algorithms validated by the National Institute of Standards and Technology – view certificate.
The Directors carry out regular compliance reviews to ensure that the company is trading within current legislation, rules and regulations.