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Top Service News

It’s our right!

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Why businesses still hesitate to claim what they’re legally owed. By Phillip King FCICM I had the privilege of hosting a joint Top Service/CICM webinar a few weeks ago in which we explored the issue of claiming statutory late payment interest and compensation. It’s a subject that fascinates me, so I thought I’d share some […]… Continue Reading

Agility Over Inertia: Navigating Construction’s New Cash Flow Pressures

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With UK SMEs carrying £26bn in late payment debt, credit departments must trade outdated ledgers for real-time intelligence. While the early months of the year were dominated by discussions surrounding the long-term “structural reset” of the construction industry, the dynamics on the ground have shifted rapidly. As we move through the second quarter, immediate external […]… Continue Reading

Protect Your Cash Flow: Supply Chain Monitoring Included in Your Membership

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In the construction sector, project margins are tight, and insolvencies can trigger a devastating domino effect down the supply chain. A main contractor, sub-contractor, or materials supplier failing mid-project can stall a build and leave you facing severe bad debt. As part of your membership with us, you have unlimited access to our Construction Credit […]… Continue Reading

Navigating the “Structural Reset”: Four Shift Pressures Every Construction Credit Manager Must Face in 2026

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With construction accounting for 16% of all UK business failures, relying on yesterday’s static data is an active threat to contractor survival. The UK construction industry isn’t just navigating standard economic cycles; it is undergoing what analysts call a permanent “structural reset.” For credit management departments and finance directors, relying on yesterday’s data to make […]… Continue Reading

Construction Insolvencies England and Wales: April 2026 Update

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Construction remains the most exposed sector as England and Wales company failures rise 2% month-on-month. Overview Registered company insolvencies in England and Wales ticked upward in April 2026. This increase sustains the financial pressures we saw at the end of the first quarter. The Insolvency Service recorded 2,085 registered company insolvencies in England and Wales […]… Continue Reading

CICM & Top Service: Charging Statutory Late Payment & Compensation Webinar.

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Charging statutory late payment interest and compensation is your right, but applying it consistently and successfully can feel complex. Join: For this practical CICM webinar: Charging statutory late payment interest and compensation – practical tips for success This session combines legal clarity with real-world experience. You’ll gain:✔️ Clear guidance on the legal framework✔️ Practical collection […]… Continue Reading

Before You Write Off Another Debt: A Year-End Credit Check

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As the financial year approaches its close, many finance teams review their ledgers with one goal in mind: cleaning them up before year-end. Outstanding balances that appear unlikely to be recovered are often written off so the books look tidy. But while writing off debt may simplify reporting, it isn’t always the best commercial decision. […]… Continue Reading