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Top Service News

Record Collections and Proactive Data: How Top Service Delivered Big for Members in June

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The construction industry is currently facing a demanding economic landscape, with cash collection remaining a primary hurdle for businesses nationwide. In the face of these challenges, Top Service has continued to demonstrate the power of specialised, industry-specific credit management, culminating in a record-breaking month of successes for its membership network. Smashed Records and Exceptional Recoveries […]… Continue Reading

Construction remains the most exposed sector as June corporate failures hold steady but long-term volumes stay high.

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Construction Insolvencies England and Wales: June 2026 Update Overview Registered company insolvencies in England and Wales flattened out in June 2026. This stabilisation follows the sharp 10% drop we saw in May. The Insolvency Service recorded 1,845 registered company insolvencies in England and Wales during June. This figure is almost identical to May 2026 (1,849). […]… Continue Reading

Case Study: From a Dead End to Paid in Full

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How our expert debt recovery team turned broken promises into a cost-neutral win for a member of 10+ years.Sometimes, despite your best efforts, internal credit control runs into a brick wall. This was recently the case for Earlcoate Construction & Plant Hire Ltd. As a Top Service member for over a decade, Earlcoate regularly utilises […]… Continue Reading

Turning Silence into Success

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How an expert, email-only strategy recovered £61k+ to maximise cash flow. When a customer in the construction sector came to us with a substantial unpaid invoice, they weren’t just facing a financial shortfall—they were dealing with a wall of broken promises and total radio silence. At Top Service, we understand how frustrating and disruptive cash […]… Continue Reading

Insolvencies Fall: May 2026 Update

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Construction remains the most exposed sector despite a 10% month-on-month drop in overall business failures. Overview Registered company insolvencies in England and Wales fell sharply in May 2026. This drop offers a breather after the rising numbers we saw during March and April. The Insolvency Service recorded 1,868 registered company insolvencies in England and Wales […]… Continue Reading

It’s our right!

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Why businesses still hesitate to claim what they’re legally owed. By Phillip King FCICM I had the privilege of hosting a joint Top Service/CICM webinar a few weeks ago in which we explored the issue of claiming statutory late payment interest and compensation. It’s a subject that fascinates me, so I thought I’d share some […]… Continue Reading

Agility Over Inertia: Navigating Construction’s New Cash Flow Pressures

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With UK SMEs carrying £26bn in late payment debt, credit departments must trade outdated ledgers for real-time intelligence. While the early months of the year were dominated by discussions surrounding the long-term “structural reset” of the construction industry, the dynamics on the ground have shifted rapidly. As we move through the second quarter, immediate external […]… Continue Reading

Protect Your Cash Flow: Supply Chain Monitoring Included in Your Membership

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In the construction sector, project margins are tight, and insolvencies can trigger a devastating domino effect down the supply chain. A main contractor, sub-contractor, or materials supplier failing mid-project can stall a build and leave you facing severe bad debt. As part of your membership with us, you have unlimited access to our Construction Credit […]… Continue Reading

Navigating the “Structural Reset”: Four Shift Pressures Every Construction Credit Manager Must Face in 2026

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With construction accounting for 16% of all UK business failures, relying on yesterday’s static data is an active threat to contractor survival. The UK construction industry isn’t just navigating standard economic cycles; it is undergoing what analysts call a permanent “structural reset.” For credit management departments and finance directors, relying on yesterday’s data to make […]… Continue Reading