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Top Service News

CICM & Top Service: Charging Statutory Late Payment & Compensation Webinar.

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Charging statutory late payment interest and compensation is your right, but applying it consistently and successfully can feel complex. Join: For this practical CICM webinar: Charging statutory late payment interest and compensation – practical tips for success This session combines legal clarity with real-world experience. You’ll gain:✔️ Clear guidance on the legal framework✔️ Practical collection […]… Continue Reading

Before You Write Off Another Debt: A Year-End Credit Check

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As the financial year approaches its close, many finance teams review their ledgers with one goal in mind: cleaning them up before year-end. Outstanding balances that appear unlikely to be recovered are often written off so the books look tidy. But while writing off debt may simplify reporting, it isn’t always the best commercial decision. […]… Continue Reading

Construction Red Flags

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When foresight is better than hindsight! By Philip King As we moved into 2026, I spent a morning chatting with members of the Member Support and Debt Recovery teams at Top Service. I wanted to know what they had seen in 2025 and what lessons they learned for the year ahead. Several key themes emerged. […]… Continue Reading

February Construction & Credit Risk Update

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Insights from CEO Emma Reilly FCICM It’s been a bust but productive start to the year for us at Top Service. We are freshly back from the CICM’s British Credit Award,s where Top Service made the finalists lkist in two categories! It wasn’t the night for us to bring home the awards, but it was […]… Continue Reading

“Volume is down and insolvencies are up.” It’s a phrase that’s come up repeatedly, and it’s one that matters. Our CEO Emma Reilly FCICM explains further.

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We’ve already been out and about at industry events this year & and one consistent message we’re hearing on the ground is that “volume is down and insolvencies are up.” It’s a phrase that’s come up repeatedly, and it matters. While insolvency statistics suggest a slight overall decline, construction remains the most affected sector, and […]… Continue Reading

Could we communicate better?

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Why the best business outcomes still depend on people talking to people. By Philip King FCICM I was privileged to represent Top Service at the 2025 CICM CreditFest events held in Birmingham, Manchester, London, and Leeds in recent months. They were great events, and it was suggested I might share some of my thoughts with […]… Continue Reading

UK Insolvency Numbers January 2026

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January 2026 saw a slight rise in company insolvencies across England and Wales, but the construction sector remains under the most strain. January 2026: Monthly Results In January 2026, there were 1,744 registered company insolvencies, up 4% from December 2025 (1,683) but 14% lower than January 2025 (2,028). Breakdown of January 2026 insolvencies: Compulsory liquidations: […]… Continue Reading