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Top Service Staff Training Endorsed by Open College Network (West Midlands)

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Open College Network

We are proud to announce that our internal Credit Management Training has passed the quality endorsement criteria with Open College Network (West Midlands). This stamp of approval is important as it reflects the high standards we place on our staff training and continual professional development programme.

Emma Miller, Top Service Managing Director said;

“We are delighted to be awarded this seal of approval by the Open College Network (WM). Our staff training is an integral part of our business which ensures we deliver to our members exceptional customer service which is up to date and thorough. Our training is a platform for our staff to develop their career within Top Service, learn new skills and provides individuals with the essential competencies to progress further with industry recognised qualifications.”

Our training offer includes core modules covering:

  • Credit Management
  • Customer Service
  • Civil Litigation
  • Collection Techniques

About Open College Network West Midlands

Open College Network West Midlands is a national and international Awarding Organisation, regulated by Ofqual, qualifications Wales and the Quality Assurance Agency for Higher Education (QAA), to develop and award regulated qualifications.  We work in partnership with a wide range of stakeholders including colleges, training providers, employers, universities, schools and voluntary and community organisations to offer vocational credit-based qualifications across a wide range of sectors.  With a proud history of developing skills solutions across industries for over 35 years, we offer over 250 vocational qualifications that range from Entry Level to Level 5.  As a highly responsive, commercially minded and flexible Awarding Organisation we are constantly developing new qualifications for our diverse customer base. We work with over 350 organisations covering all regions and countries in the UK, as well as also working internationally. Over recent years the organisation has been the recipient of numerous awards, including the SME Midlands Business Award for Best Customer Service.