Top Service News
Record Collections and Proactive Data: How Top Service Delivered Big for Members in June
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The construction industry is currently facing a demanding economic landscape, with cash collection remaining a primary hurdle for businesses nationwide. In the face of these challenges, Top Service has continued to demonstrate the power of specialised, industry-specific credit management, culminating in a record-breaking month of successes for its membership network.
Smashed Records and Exceptional Recoveries
In June, the Top Service collections team completely smashed the company record for the highest number of full payments collected in a single month. This milestone serves as a powerful testament to the skill, knowledge, and sheer determination the team deploys daily to protect member cash flow.
The commitment to going above and beyond is deeply embedded in the company culture. In a recent standout case, one of the newest members of the recovery team took on a notoriously difficult overdue invoice valued at £59,000. Through persistent negotiation and expertise, they secured a total payment of £61,000, completely covering the recovery costs and securing a massive win for the member involved.
The Power of Peer-to-Peer Credit Intelligence
While debt recovery is vital, prevention is always the preferred strategy. Top Service’s unique credit intelligence model, which blends sharp algorithmic data with real-time feedback from its unique member community, recently proved its immense worth.
Back in January, Top Service made the proactive decision to entirely remove the credit limit for a specific company based on early warning signs. Mainstream, non-specialist credit agencies only recently caught up to this risk, removing their own limits well after the company in question was hit with a significant County Court Judgment (CCJ). Because Top Service reacted to community feedback months in advance, numerous members were shielded from opening risky accounts, saving the network thousands of pounds in potential bad debt.
Continuing the Collaboration
These recent triumphs highlight the core objective of an industry-specific partner: minimizing debt while maximizing cash. However, the work does not stop here.
Top Service is actively inviting its community to share their current pain points. Members experiencing specific credit control bottlenecks or struggling with persistent industry challenges are encouraged to reach out to the support team directly or engage with the community online to tackle these issues collaboratively.