#1 Construction Industry Credit Reference Agency

We have used Top Service for some time now and find them an invaluable source of information. They often have access to intelligence before other providers, and their early warnings have proven to be extremely useful to our Credit Management team over the years. Their bespoke monitoring service is practical and informative, and can be as detailed as you want it to be. The service desk staff are always extremely helpful and a real pleasure to deal with – nothing is ever too much trouble for them. Finally, their debt collection department is very effective and remarkably good value given the level of service provided – we’ve found their knowledge of the sector to be a real asset.

“Top Service has been a breath of fresh air in our business. We have struggled with trustworthy Credit Management businesses for a number of years, and Top Service have provided our new one-stop shop. They Credit reference our clients as a starting point, and we then get updates if anything happens to our watch list. This alone has recently stopped us from starting work for a business that went into administration 3 weeks later. Without Top Service, that would have been another owed debt.

 Their debt management system is also very easy to use, and again, recently brought full payment of a debt that we had no joy in chasing for over 4 months. One email, followed by one letter, got full payment.

A great addition to any business with such a friendly team at the end of the phone, and a website that is easily navigable. A great business to assist our business.” 

“Good cash flow is the foundation of any successful business. Whilst we have our own in-house credit control function, which is very effective, sometimes you need that additional support to collect problem debts. Top Service & TS Legal have been very successful in recovering debts and costs where we have struggled internally. Their professional and dogged approach is what makes them so good.

We use the online company information service very often, at least once per day. The format of the data is very easy to read and is ideal for non-financial members of our team. The additional information provided, such as a director having a second director record which isn’t linked to the one in question, has saved us from losing money on numerous occasions.

The daily monitoring is also invaluable as it provides us with advance warning of negative information regarding our customers. Usually, we receive notification of administrations, meetings of creditors, etc, before we receive formal notification from our customer.

I have used various other credit reference agencies over the years. I can say without doubt that Top Service beats them hands down.”

 “This is why you are better than everyone else, this is part of the service that I didn’t even know you gave, you guys really are on it. You have reinforced my decision to join yourselves, please thank your team, nowhere else provides a service like this better than yourselves”

In our credit management procedures, we engage with two agencies for credit information. One is a mainstream agency, and the other is Top Service because of their construction industry-specific information.

Recently, when assessing a potential customer seeking a credit account, our primary provider’s data seemed satisfactory at first glance. However, upon cross-referencing with Top Service’s industry-specific insights, a completely different picture unfolded. This led us to decline the credit account, potentially saving our business £10,000. This is why we love using Top Service. Their unparalleled industry-specific information enables us to make well-informed credit decisions, safeguarding our business against bad debt risks.”

 Top Service provides Tarmac with invaluable support for new customer trading history and early fraud detection. The trading histories enable us to avoid potential late payers, or to identify that a customer has cash flow difficulties”

“We’ve been with Top Service for over 5 years, and I can truly say we’d be lost without them. Their services have become integral to our daily operations. Every team member at Top Service shows unparalleled dedication to our business needs, from daily monitoring updates to debt recovery.

We rely on Top Service’s Credit Check daily for new clients and to monitor existing ones, which has become crucial given the current economic climate. The whole team’s hard work and support mean the world to us. We look forward to many more years of partnership. Thank you, Top Service – you’re all true superstars!”

“Top Service is a very easy-to-use and informative site to visit. All the staff are extremely helpful and knowledgeable, with any help when asked… and will find answers to questions when needed. The online portal is efficient to use.. Will always recommend Top Service. Thank you for providing this service so we can progress in our business. I started using you first and never moved, as the service is outstanding thank you”

“We’ve used a few different credit checking companies, and none are as up-to-date as Top Service. With the ability to log positive or negative issues you are experiencing with customers regarding payment to help assist others within the industry, it is game-changing. Pairing this with a chase email function built in really helps us with our cash flow. Finally, if the next step is needed, Top Service can also chase the debt for you. Thanks for the support, and we look forward to continuing to work with you”

I am extremely happy with the service from Top Service. We had been trying to chase money from a client of ours for over 4/5 months. I signed up for Top Service and within ¾ weeks we have received the money in full. The collections team were amazing at putting pressure on the client and chasing continually. I will be recommending it to anyone within the construction industry. Thank you again for all your help!