As the country’s leading specialist credit reference and debt collection agency, Top Service in Worcestershire promises, and delivers, exceptionally high standards. Celebrating 25 years in business this year, they are now also delighted to announce a 100% pass rate for their collectors again this year in the recent CSA (Credit Services Association) CAI Collector Accreditation Tests.
Covering everything from financial conduct and dispute resolution, through to lending standards, data protection and fair treatment of customers, these tests are voluntary. “However,” says MD Emma Miller, “ we undertake them annually, as we want to differentiate our services and really demonstrate that our working practices, ethics and knowledge of our business are second to none. With such excellent results, our customers really can see that we’re working with best-practice at our core at all times”