What our Subscribers
say about us
say about us
- The service has been impeccable. I would not hesitate in recommending them to anyone in need of a reliable, first class credit reference agency.
Kim Hopkins, ALTRIGEN SOLUTIONS LIMITED
- When Customers decide not to pay, it’s a stressful time, especially when the sum is larger than normal and you sense that you’re up against heavy guns!
While many of us think we’re pretty good ‘barrack room lawyers’, debt collection is a complex area;
, FORT MERCHANTING LIMITED
- Top Service has been a breath of fresh air in our business. We have struggled with trustworthy Credit Management businesses for a number of years, and Top Service have provided our new one stop shop. They Credit reference our clients as a starting point,
Mat Field, Director, CITY TRAFFIC MANAGEMENT SERVICES LIMITED
- Top Service is in my opinion a company which everyone should use.
Peter Lamb, AH TOMLINSON PARBANS LTD
- Top Service provide an excellent service and the staff are always extremely helpful and polite, the service is second to none! We would have no hesitation in recommending their services.
Michelle Cooke, ARNOLD PLANT HIRE LTD
- Their debt recovery service has saved us a small fortune, excellent friendly service.
Mike Callaway, WESTERN SUPPLY CO LTD
- In our credit management procedures, we engage with two agencies for credit information. One is a mainstream agency, and the other is Top Service because of their construction industry specific information. Recently, when assessing a potential customer se
Louise Cain, Credit Manager, SYDENHAMS LTD
- Top Service has lived up to its name providing a swift, reliable service and advance warning of problem customers.
Edward Morgan, JOHN WILLIAMS & CO (CRWBIN QUARRIES) LTD
- Since becoming members of Top Service we have found it to be an absolutely invaluable tool and an integral part of our credit control processes.
We use the Top Service Member Badge to demonstrate to our customers and suppliers that we have robust credi
, COBRA STEEL SERVICES LIMITED
- We have no hesitation in recommending Top Service to anyone. Really pleased with the service.
Clive, MARK ONE HIRE LTD
- Top Service has always provided an excellent job of providing Credit information, we have been members for many years and would highly recommend
them to other Companies, the staff are always friendly and helpful keep up the good work.
JAYNE JACKSON, GRASSFORM PLANT HIRE LTD
- Your service has now become a critical element of our credit policy.
Lesley Bryan, MILBANK CONCRETE PRODUCTS LTD
- This is why you are better than everyone else, this is part of the service that I didn't even know you gave, you guys really are on it. You have re-enforced my decision to join yourselves, please thank your team, no where else provides a service like thi
MARTIN GILLINGHAM, MJG TIMBER LTD
- I find the Top Service website an essential part of credit control and bad debt prevention. Couldn't be without Top Service.
Paul Pannell, LEMON GROUNDWORK SOLUTIONS LTD
- We have been a member with Top Service for over 5 years now and I can truly say now I would be completely lost without them. Over the last 5 years they have become a staple part within our company and their services are now an integral part in the day to
, NATIONWIDE PLANT SOLUTIONS LIMITED
- Top Service is exactly what it gives. Provided by a friendly, helpful, and constructive team of people.
Peter, SEWELLS RESERVOIR CONSTRUCTION LIMITED T/A SRC GROUP
- Without doubt, they are one of the most efficient and customer friendly companies I have dealt with. I would not hesitate in recommending the company to anybody.
Mark Pitman, LANSFORD ACCESS LTD
- Very friendly and efficient team, always a pleasure to deal with.
Heather Spearpoint, CHALFORD BUILDING SUPPLIES LTD
- We are 100% impressed. We trust this company implicitly and would not consider using anybody else now.
Jane Brown, ENFIELD SPECIALITY DOORS
- What an absolutely fantastic company!!
The tools they have are brilliant and so much more than just a credit reference agency.
I use my membership daily and as a credit manager gives me invaluable insight to be able to make informed decisions when of
Natalie Breen, YARDLINK LTD
- We have been customers of Top Service for 4 years.
All the advisers are cheerful, knowledgeable and get the job done quickly, and without hesitation.
This gives us confidence and assurance that we are dealing with a professional company.
We hig
, AC SOLUTIONS GROUP LIMITED
- I don't know what we used to do before you, but I am very glad we now know you - a fantastic service.
Nick Edwards, EDWARDS PLANT & TOOL HIRE LTD
- “I am grateful to Top Service for informing us so quickly that the company had closed which enabled us to act swiftly and recall our machinery. Access to trading experience information is vitally important to our business and we value the level of custome
, CITY TOOL HIRE LTD
- The service provided is never less than 100%! I cannot imagine working with any other credit agency!
Angela Paule, ALEXANDRA TOOL HIRE LIMITED
- Top Service makes the process of credit checking simple and straight forward. No complicated website to deal with, information clear and easy to read.
Advantage of sending overdue notices, 7 day letters and emails. This provides quicker responses fro
ELAINE SWORD, STUART ENERGY LIMITED
- The assistance we have received from Top Service is second to none. A great service all round.
Paul Carne, CHC WASTE FACILITIES MANAGEMENT LTD
- Top Service plays a huge part in managing our credit control processes. Their industry-specific expertise, fast response times, and professional approach have helped our business mitigate financial risk on numerous occasions. You are always greeted with a
Angelina Lever, PVC BUILDING SUPPLIES LTD
- We have been working with Top Service for over five years and they have consistently succeeded in delivering the right results for our business. Always professional and quick to respond to enquiries, we highly recommend this first-class debt collection se
Tash, THE BRITISH BOARD OF AGREMENT
- Top Service; the only credit reference and debt recovery service I have found in twenty years of trading who produce results.
Peter Wilson, ORBITAL FASTENERS LTD
- Top Service have been fantastic for us over the past few years, with a large success rate. The service and assistance provided has been second to none. We have been contacted on a weekly basis by other companies, however we know Carrie and her team will a
, GR8 TOOL HIRE LIMITED
- You are the best company for our industry.Your staff are excellent.
Tom Corkery, GALLAGHER AGGREGATES LTD
- Absolutely brilliant service, telephone support first class, the chase-up letters actually work and get results. It has become an essential business tool for us. Highly recommended.
Peter Drayton, SOUTHERN ASBESTOS SERVICES LTD
- We use Top Service as a back up when I get no joy regarding contact or payment with overdue customers. Nice to have a more ‘official’ notification going to the overdue customer. We also use you when we have no credit insurance on an overdue customer, we
JENNI ANTONI, MULTIFIX SUPPLY COMPANY LTD
- I can’t speak highly enough of Top Service, from the office staff to the ease of use on the website. This is the third company in my 20 years plus in construction that I’ve used you guys with and I’ve never, ever, had any reason to have any complaint wh
Jon Hosker, PROFESSIONAL REMEDIAL SERVICES LIMITED
- Good cash flow is the foundation of any successful business. Whilst we have our own in house credit control function which is very effective sometimes you need that additional support to collect problem debts. Top Service & TS Legal have been very success
, SMITHS EQUIPMENT HIRE LTD
- We have been using Top Service for years, and I've always found their service to be 1st class. The staff are always friendly and helpful when you call.
Tracey Byron, ASTLEY HIRE LIMITED
- I’ve personally been working with Top service for the past 3 years after spending the past 30+ years as a Group Credit Manager in a number of large companies working with the “big credit referencing agencies”. I’ve found Top Service to be a breath of fre
Gina Aho, MERRIMAN LTD
- “We’ve used a few different credit checking companies and non are as up to date as top service. With the ability to log positive or negative issues you are experiencing with customers regarding payment to help assist others within the industry is game cha
ANDY BALL, SIMPLE TRADE SOLUTIONS LIMITED
- A Credit agency that is really helpful, with a super easy to use website.
Invaluable when deciding when and if to give new accounts credit. Cheryl Lister, Office Manager
Cheryl Lister, BENCHMARK FF & E SOLUTIONS LIMITED
- Brilliant, friendly service always happy to help and give advice. Thumbs up!! Will definately get our custom for years to come.
, CARL WRIGHT (HAULAGE & PLANT) LIMITED
- "We’ve tried a few different credit checking agencies, but Top Service are by far the best. They’re helpful, easy to work with, and the tools they offer - like the ability to share payment experiences and send chase emails, really make a difference. We’re
DONNA VICKERS, OXFORDSHIRE CONCRETE LIMITED
- We have been members since January 1994 and have always found the service to be excellent. Your staff are a credit to you, being pleasant and helpful at all times.
Fred Tarrant, DIDCOT PLANT LTD
- You have helped us to avoid getting our fingers burnt many times.
James Keay, SELECT A SKIP (UK) LTD
- I would just like to say the service we at 4M Portable Buildings receive from Top Service Limited is second to none, they are always thorough and very professional with a superb response time which is extremely important to what we do
Mark Jones, Operations Manager, 4M PORTABLE BUILDINGS HIRE LIMITED
- Training for Hire Limited has benefited from Top Service support and advice since 2011. Our delivery business Learning for Hire Limited now has a Top Service account too. Our primary focus for our day job is developing and delivering specialist training
, LEARNING FOR HIRE LIMITED
- Having worked within the construction industry for a number of years, as a finance manager I highly recommend Tops Service Ltd. After all the construction industry can be a quirky and challenging industry to work in. Kye, McCartney, Finance Manager
KYE MCCARTNEY, FINANCE MANAGER, ASSOCIATED TECHNOLOGY SERVICES LIMITED
- Top Service is on top of the game and has saved us a lot of money.
Otto Stross, GA DOBLE (CIVIL ENGINEERING) LTD
- Top Service is an invaluable source of information which we regard as an asset to our credit control.
Jenni at CBS Precast ltd, C. B. S. PRECAST LTD
- We would like to thank Top Service for supplying us with a much needed service for the construction industry. Your services far exceed others on the market.
Sean Merrett, NATWASTE LIMITED
- We find your service very valuable to our business.
When we receive emails from Top Service advising us to make contact if we have been approached for a credit account by a new customer.
After speaking to Top Service and finding out many your c
, BRYMEC LTD
- We are delighted with the service we receive from Top Service. Their success rate is second to none.
Wendy Hammond, JACKSON & GOCHER LTD
- How did we manage before we found you? Excellent results and great people to deal with - couldn't ask for more.
Lynn Rose, ROSE GAS LIMITED
- Nothing is too much trouble for these guys. When you phone you are treated like a royal & nothing but nothing is too much trouble.
Caroline Rees, RLG TYRES LTD
- As a company we have used a handful of companies to chase our debts in the past. All of them on reflection seem to be more interested in our money than collecting what is owed to us! Oh how we wish we had found you sooner. Without exception all of the sta
Nigel Lee - Director, ROKK BUILDING PRODUCTS LIMITED
- We have always been happy with the service that Top Service provides, particularly on our requests for company searches, which are always dealt with promptly and efficiently.
John Anderson, PARKER BUILDING SUPPLIES LTD
- the service from you guys was fantastic and we would definitely recommend you to other companies and also use you to claim any future late payments as it took a lot of the stress off us having to deal with the customers directly
, TYNE TECHNICAL SERVICES LTD
- We have used Top Service for some time now and find them an invaluable source of information. They often have access to intelligence before other providers, and their early warnings have proven to be extremely useful to our Credit Management team over the
Stevie MacLeod, Default Manager, STARK BUILDING MATERIALS UK LIMITED T/A JEWSON
- Hi Beth
It’s going brilliantly.
You guys have been great, especially Claire.
We are glad to back using the service to its full effect!
Kind regards
Yolanda
YOLANDA WORGS, RM GROUP SERVICES LTD
- Can we firstly congratulate Top Service on your 30 year anniversary.
Having been a customer for 20+ years in all that time we can honestly say we have had no reason to seek out an alternative credit reference agency and that is a tribute to your busin
Steve Jukes, CBS (MIDLANDS) LTD
- Alison at Top Service has been a font of knowledge, very helpful, personable, professional
and very patient.
She gave me a tutorial of what they did and I was exceptionally pleased at what Top
Service offer.
As a direct result of using this company to
, D&J WORKHOLDING (WITNEY) LTD
- Top Service provide Tarmac with an invaluable support for new customer trading history, and early fraud detection.
The trading histories enable us to avoid potential late payers, or to identify that a customer has cash flow difficulties
Joanne Stevens, Credit Relationship Manager Nation, TARMAC TRADING LIMITED
- Having Top Service as both a credit reference agency and debt collecting service has proven to be a great choice in a competitive market, the staff are always friendly and on the ball.
Maggie Vann, TOM WHITE WASTE LTD
- Our Company have used Top Service since their inception. Their online information is extremely user friendly and helpful and when there is a need to talk to someone on the phone we are always served by professional friendly people who go the extra mile to
Suzanne, ARKS TOOL HIRE LTD
- I have used Top Service for a good many years, in fact since the beginning, not only during my 23 years with Cox Hire Ltd but also in a previous life.
I find Top Service a most valuable source of information and assistance. The Team are always friendly
BELINDA RAY, COX HIRE LTD
- We have worked with Top Service for nearly 30 years, their trading experiences and insider intelligence alone are invaluable to us and our business. There have been many occasions over the years where their trading experiences have prevented us from openi
Jade Owen, Group Credit Manager, EH SMITH (BUILDERS MERCHANTS) LTD
- The team at Top Service provides very high levels of customer service, from general enquiries through to debt collection. They have enabled us to credit check new and existing customers and help to set appropriate credit limits. The information they have
, GRIST ENVIRONMENTAL LIMITED
- I would readily recommend Top Service to all as they are the "tops!!!" Well done, a gold star to you all!!
Shirley Cox, DEVIZES BUILDING SUPPLIES LTD
- From the beginning, the top Service team were all professional, respectful, and transparent about the entire process. They took the time to clearly explain my options and handled my case with a level of care that made a stressful situation easier to manag
, DHC CIVILS LIMITED
- We have much more to learn about your system and understanding all that can be done with the information and help at our disposal – and how we can add to that too - but so far…EXCELLENT!”
IAN STRANGWARD, KARNDEAN DESIGN FLOORING
- Top Service has done an excellent job providing us with credit information for new and existing customers. In the twenty plus years we have been trading with Top Service, I have found them very
quick with their responses and a reliable source of informat
Lauren Hoult, FASTSOURCE LTD
- Top Service Limited have provided us with an outstanding and professional service for over 10 years. They currently monitor our customers’ credit-standing and are very prompt in making us aware of any issues relating to late-payments, administration, liqu
SAM MOSLEY, WILLIAM G SEARCH LTD
- We have used Topservice for a lot of years and the service has been invaluable in helping us to not only credit score credit customers but keep us up to date with any changes in customer circumstances. We also find the debt collection service helps hugely
Simon Beverley, FARMAC TIMBER & BUILDING SUPPLIES LTD
- The service provided is second to none. The whole team are always efficient and helpful. Whatever guidance you need Top Service have it. Highly Recommended
, PAGETS BUILDERS MERCHANTS LTD
- Top Service is a tool that every credit controller should have. They have significantly helped Millers Oils in reducing our bad debts and I would recommend it to one and all.
Mandy Richards, MILLERS OILS LTD
- The service Top Service provides is invaluable to our operations and excellent value for money.
Julia Thompson, ANT HIRE SOLUTIONS UK LIMITED
- Attention to detail, accuracy of information but most importantly accessibility to Account Managers and contacts is what we value from our relationship with Top Service. We have no hesitation recommending your service to our customers, suppliers and assoc
IAN HIRST - DIRECTOR, FIRST RAM LIMITED
- Top Service is an imperative tool to any credit department to help it to thrive and to beat the bad boys.
Mark Fowler, CHAMPION HIRE LIMITED
We are the only organisation in the country to specialise in construction industry credit information.
There are currently 2,500 subscribers exchanging credit information, via our service. Our service exists to provide an unbiased and secure platform from which subscribers are able to exchange trading experiences and share payment history information.
The types of payment histories that we record are:
- SATISFACTORY PAYMENT RECORD
- ACCOUNT 30-60 DAYS OVERDUE
- ACCOUNT 60-90 DAYS OVERDUE
- ACCOUNT 90 DAYS OVERDUE
- PAID BUT EXCEEDED TERMS BY 30 DAYS
- PAID BUT EXCEEDED TERMS BY 60 DAYS
- PAID BUT EXCEEDED TERMS BY 90 DAYS
- BOUNCED CHEQUE
- ACCOUNT PASSED TO THIRD PARTY FOR COLLECTION
- ACCOUNT PASSED TO TOP SERVICE FOR COLLECTION
- TOP SERVICE REMINDER LETTER SENT
- TOP SERVICE LETTER BEFORE ACTION SENT
- LEGAL ACTION TAKEN
- DEBTOR ABSCONDED
- PAID AFTER PASSING TO TOP SERVICE FOR COLLECTION
- PAID AFTER ISSUING A TOP SERVICE REMINDER LETTER
- PAID AFTER ISSUING A TOP SERVICE LETTER BEFORE ACTION
- PAID AFTER PASSING TO THIRD PARTY
- PAID AFTER PASSING TO COLLECTION AGENCY
- PAID AFTER RECEIVING A BOUNCED CHEQUE
There is an in-depth story behind each and every payment history. More details on each recorded payment history can be obtained via our telephone helpdesk.
Our UK based helpdesk is staffed by experienced individuals, some of whom have been with us for more than a decade. Our helpdesk is open every weekday between 9am and 5.30pm and we are currently answering 93% of all calls in less than 7 seconds.
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